top of page

Terms & Conditions

Welcome to HeHealth (“services”), the web and application based services owned and operated by HeHealth Pte. Ltd.

Please read these terms of use set out below (the “terms of conditions”) carefully. These terms of use create a legal binding agreement between you (the user) and HeHealth Pte. Ltd. and its affiliates (collectively, “HeHealth” “we” or “us”). The Terms of Service applies to the service provided via the websites and mobile applications known as HeHealth.

By visiting, accessing or otherwise using these platforms, you (i) agree to be bound by the Terms and (ii) represent that you are over the age of eighteen (18) and able to form legally binding contracts.


  • The HeHealth App and the Services do not diagnose and is not used for the provision of any professional medical advice. The Services are for informational and educational purposes only.

  • Any information provided within the Services is not medical advice. 

  • ​The accuracy of the Services will vary depending on, among other things, the quality of photos you submit, the accuracy of the information you provide, and the data contained in the HeHealth database.

  • The laws, regulations, other governing authorities, standards, practices and procedures that apply to your particular question may differ depending on your location. 


  • In order to use the Services, you must register for a HeHealth account (an “Account” and each Account holder, a “User”).

  • If you visit, access or otherwise use this Platform as an individual on your own behalf under an Account registered to you as an individual, you must ensure that no other individual uses or otherwise accesses your Account.

  • We will take anonymity as top priority and users are instructed to avoid using any personal identifiers when creating account. If any personal identifier is used, HeHealth won’t take responsibility in protecting the anonymity.

User content

  • All information, data, text, software, images, videos, or other content that a User may post, submit, link to, or otherwise make available to, on, or through the HeHealth Services (“User Content”) is solely the responsibility of such User.

  • All User Content that you provide through the HeHealth Services or in connection with any Services should be true, accurate, current, and complete and not be misleading.

  • In providing the Services, Hehealth relies upon the accuracy of the User Content you provide. Submission of any false, inaccurate, non-current, incomplete, or misleading information or your failure to update your Account information promptly upon the occurrence of any change in such information, can result in inaccurate information from the Services.

  • You consent and agree to HeHealth using, storing, and/or disclosing any User Content provided by you in its sole discretion, in connection with the HeHealth database.

  • You consent to HeHealth contacting you if you meet the trial or study criteria to determine if you might be interested in becoming a participant.

  • Your further consent and agree to HeHealth’s use or disclosure of any de-identified and/or aggregated information gathered by HeHealth through or relating to your use of the HeHealth Services for product and service development purposes.

  • You agree to not assert any ownership right of any kind in such communications (including copyright, trademark right, patent right, unfair competition, moral rights, or implied contract) and you waive any such moral rights in whole in favor of HeHealth and its successors.

  • You shall not modify, reverse engineer, decompile, disassemble, or attempt to derive the source code of the HeHealth Services, or assist any other person or entity in doing so.


Rights by company

  • HeHealth has the right, but has no obligation, to review, vet, reject, or delete any User Content.

  • HeHealth maintains the right to initiate special incentive pricing, membership, and other programs.

  • All text, graphics, user interfaces, visual interfaces, information, documents, materials, photographs, trademarks, logos, sounds, music, artwork, and computer code contained on or derived from the HeHealth Services, including, without limitation, the design, structure, selection, coordination, expression, “look and feel”, and arrangement thereof (collectively, the “Site Content”), (including, without limitation, all associated copyright, patent, trademark, trade secret, and other intellectual property rights and all moral rights related thereto) are owned or licensed by HeHealth.


Legal/ security

  • You are entirely responsible for maintaining the confidentiality of information submitted to HeHealth, including password(s), and for any activity that occurs under your account

  • You may not:

(a) use the Site, the Site Content, or the Products and Services for other than their intended purposes;

(b) use the Site, the Site Content, or the Products and Services for any marketing, selling, or other commercial uses.

Linked websites

HeHealth provides these links only as a convenience. HeHealth is not responsible for the content of any such linked sites.


  • Your use of the HeHealth Services are at your own risk.

  • Without limiting the generality of the foregoing, HeHealth makes no representations or warranties regarding the following:

    • the accuracy, correctness, quality, reliability, completeness, security, availability, or timeliness of the Site, the Site Content, or the Products and Services or the use of or the results of the use of the Site;

    • the approval or compliance of the Site, the Site Content, or the Products and Services or any software tools available through the Site, the Site Content;

    • that the Site, the Site Content, or the Products and Services are free of errors, omissions, or inaccuracies;

    • that the Site, the Site Content, or the Products and Services are free of viruses, worms, trojan horses, or other harmful components that may infect your computer equipment or other property on account


Last updated: 15 April 2022

bottom of page